As Business and Technology Consultants, Trisoft has undertaken several e-Governance projects in Pakistan. These projects have included those offering cost-effective, improved and easy-to-access services to citizens, improved processing of transactions both within government offices, and between the government and private businesses, and projects that have contributed to increased transparency and public sector reform.

ICT is an enabler of efficient and effective functioning of government. In turn, a more efficient functioning of government allows for improved and better governance. The implementation of e-government facilitates citizen participation in governance by increasing access channels to government. The first step towards e-Governance is to understand the processes of the Government. e-Governance is not entirely an IT initiative it actually consists of Resource Management, Process Re-engineering, Regulatory and Administrative Reforms, Change Management, Information Management, and many more component. Transformation of processes is the key while implementing e-Governance project, its not just translation of existing processes in computerized form. So in order to achieve the ultimate goals of e-Governance the task must be carried out by experts who are specialised in Governance but not in Information Technology.