| Directive Management System |
| Client: |
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Chief Minister's Secretariat, Implementation & Coordination Wing of S&GAD, Punjab Information Technology Board and all Department of the Government of Punjab. |
Detail:
The project was completed by exchanging methodologies, best practices and experiences of the European and Pakistani experts on governance, and regulatory issues. European and Pakistani consultants worked together in designing, developing, and implementing an Electronic Directives Management System at the CM Secretariat, I&C Department, and all Departments within the Government of Punjab.
The administrative reforms coupled with the use of the latest Information Communications Technology, enables the top-level administration to monitor departmental efficiency for quality and faster service delivery to the citizens. Additionally, the outcome of the project provides increased awareness and improved access to information on important economic and public administrative matters, for effective and efficient decision-making. Availability of integrated and updated information has resulted in workflow and process improvement, and helped achieve better control over these processes. |
| Technical architecture: |
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Client-server architecture |
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VB .Net on Windows 2000 / XP / 2003 for client |
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Microsoft® SQL Server for server |
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| Outcomes: |
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Effective management and monitoring practices at various levels of public administration in Punjab , including CM and CS Secretariat, and 32 Punjab Government Departments. |
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Enhanced transparency and accountability at various levels of public administration |
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Transparent allocation of funds by comparing Development and Non-development Funds, and evaluation of High and Less Privileged Areas in Terms of Funds Allocation. |
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Quality and faster service delivery through identification of bottlenecks & problem areas. |
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Improved management of business processes achieved through standardizing working method and the availability of reports. |
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Definition of Priorities in Administration of Public Resources, and effective planning for appropriate distribution of these resources. |
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