Complete Case Management
Docwerx allows complete Case
Management, with all documents for the case, electronic
linkages for references to other documents, noting and remarks
by officers on the case, and a complete workflow history of
the case, in one location. Users can drill down into a case,
and get its associated information in seconds.
Search Electronic and Paper Documents
Docwerx search engine locates
documents & files from its database, based on key attributes,
including words in the key fields of the document, or even
content of the scanned images of the documents using Docwerx's
OCR engine. To find a document, users may enter a specific
keyword, or use the index menus, to take advantage of the
powerful Search features, which processes a user-defined
document query based on the criteria selected.
Supports multi-format documents
Paper or non-paper documents and files, including digital
images of documents in various formats and electronic files
can be stored.
Web enabled architecture
The application is fully web enabled, which means that it
can be hosted at a centralized Data Center, and accessed by
Governmental users from any Ministry or Department, through a
secure Internet connection (VPN).
Faster and easier information input
Information is easily stored using the document
information data entry forms. Links to other documents can be
directly attached to the form to enable easy and quick access
to other related documents.
Unique Document Number
Document Description, including key date and address fields,
document type, document status, etc.
Docwerx also provides an automatic e-mail
notification feature to allow users to send e-mail, and
forward a document that requires action, to the employee
assigned to take action.
Easy navigation between related
Documents related to each other can be "linked
together". Users can click on the link to switch and view
the other related documents. Users can create comments on a
document, and create links for references to various other
documents, enabling easy reading for other users.
Can be integrated with existing
Since the system is based on an open web-based
architecture, the Docwerx system can be integrated with
Secure Access and Archival
The system can be configured for user group and user level
security, e.g. rights limited to viewing, editing etc.
Regular database backup routines ensure permanent electronic
archival of all documents and files, both scanned copies of
paper documents and electronic ones.
Several users can use the application and access the same
information at the same time.