Clear project objectives are set and projects are evaluated based on these objectives. The success of the project depends on how far the stated objectives have been met. Another parameter, which defines project success, is the sustainability of projects over a long period and return on investments. The projects are evaluated as a constant improvement model even while implementation is underway. The interventions are carried out at each stage of implementation. Bottlenecks and causes of delays are documented, even though they are removed later.
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Monitoring Effectiveness & Efficiency
ICT enabled efficiency monitory is more effective because of
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Transparency in data, decisions/actions, rules, procedures and performance of Government |
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Automation of processes to take away discretion |
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Trace-ability of decision making process |
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Competition among departments to show progress |
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Standardized documentation of comments / objections |
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Centralization data for better audit and analysis |
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Integration of data for improved intelligence |
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Unbiased sampling for audit purposes |
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Accountability and Transparency
We focus on issues relating to speed, quality of service & transparency in the delivery of government services to businesses and the public. These directly addresses e-Governance priority issues including:
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Improving efficiency of government work processes, |
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Enabling better access to government services, |
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Enabling stakeholders to join in addressing the need to increase speed and improve transparency of work processes and document handling, |
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Improved collaboration between public and private sectors, and the developed and developing world, |
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Ultimately increasing the capacity of target groups to meet national e-Governance requirements from a finite resource base. |
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Services to Citizen
The use of ICT is aim to:
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Strengthen citizens' participation, initiative, and engagement in public life; |
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Enhance the responsiveness of public authorities towards public; |
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Improve the overall accessibility, usability, and inclusiveness, of public services, and |
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Ensure equality in public service provision as a means to fostering social cohesion. |
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